All correspondence will be sent to this email address, please do not use multiple addresses to communicate with us.
The Nimbus Access Card Number can be found under 'I.D Number' on your physical card. The Creamfields Digital Access Pass I.D number can be found in your confirmation email from Nimbus.
This is your house number, street name, and apartment/flat number, if any.
This was given to you when you purchased your ticket and can be found on your original order confirmation.
This information can be found on your original booking confirmation
This service is not available for the charging of devices such as wheelchairs or mobility scooters. There are regular charging points located in the arena, and the accessible campsite. If you've selected 'Yes', we may follow up with you to establish your precise requirements.
Please note that due to capacity, you can bring a maximum of three other people into the campsite with you.
For example, a 4-person tent. Please be considerate of others and only bring the tent size you need. There is a maximum of 1 tent per 2 people.
Please be aware that not all accessible facilities are replicated in other campsites. There will be longer distances to walk into the Arena and Village from these campsites.
Please enter the details of your request. A member of our support staff will respond as soon as possible.