*All correspondence will be sent to this email address, please do not use multiple addresses to communicate with us.

This is your house number, street name, and apartment/flat number, if any.

This was given to you when you purchased your ticket and can be found on your original order confirmation.

The Nimbus Access Card Number can be found under 'I.D Number' on your physical card. The Creamfields Digital Access Pass I.D number can be found in your confirmation email from Nimbus.

This information can be found on your original booking confirmation

Please be advised we may require additional documentation for individual charging points. A member of the team will review your request and contact you directly to confirm.

(A hoist/changing bed/sink/toilet)

These requests will only be approved for those that need overnight power for medical equipment, (eg CPAP machines), at their camping location. You will be asked to provide relevant medical documentation or diagnosis letter for this to be approved.

*A maximum of 4 people including you

We will not be able to replicate the same facilities as we do in our Accessible campsite, so there may be fewer or no accessible showers or toilets in these campsites. There will be longer distances to walk into the Arena and Village from these campsites.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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